Recall announcement for about 90 Subaru Solterra, fear of malfunction in driving support device, etc. | MOBY [モビー]

92 Subaru Solterra may have a malfunction of the driving support device

On September 1, 2022, Subaru announced that it had submitted a recall to the Ministry of Land, Infrastructure, Transport and Tourism for possible problems with the driving support function “Lane Tracing Assist”, display audio, electric parking brake, etc. in Solterra. . Based on information from the market, it is reported that the current number of defects is 15 (total of similar recalls) and no accidents have occurred.

Models manufactured between March 30, 2022 and May 23, 2022 are subject to the recall..The production period does not match the purchase periodso be sure to check.

Subaru is telling you to have your vehicle inspected and repaired as soon as possible if this applies to your vehicle. These measures will be implemented as needed from September 2, 2022.

You can check whether your vehicle is eligible for recall, improvement measures, or service campaigns by searching for eligible vehicles.

If your car is subject to a recall, it is necessary to reserve a date and time to visit the nearest dealer and have it inspected and repaired. Repair charges are free and there are no costs.

*Lane Tracing Assist: A system that supports the steering wheel operation necessary to maintain lanes while radar cruise control is in operation.

A similar recall has been announced for the Toyota bZ4X

Problem status of Subaru Solterra

recall image

There are three parts subject to this recall. They are listed below.

Steering device (control computer for lane tracing assist)

Due to an inappropriate control program in the LTA of the driving support device, there are cases where the steering wheel correction in the LTA is insufficient due to the deviation of the neutral position of the steering wheel steering angle. Therefore, depending on the curve and vehicle speed conditions, an early warning may be activated and the driver may be required to steer the vehicle.

Others (Display Audio)

In display audio, when the vehicle is restarted during navigation route guidance due to an inappropriate control program, and the image of the panoramic view monitor is immediately displayed, or when the navigation guide map is displayed over the image on the left side of the vehicle. It is said that there is As a result, the image on the left side of the vehicle cannot be confirmed, and there is a risk that it will not comply with Article 44 of the safety standards (standards for rearview mirrors, etc.).

Braking device (control computer for brake actuator)

In the electric parking brake, the abnormality detection program of the control computer power supply circuit is inappropriate, so the temporary response delay that occurs in the circuit may be erroneously determined as an abnormality. Therefore, it seems that the warning light will turn on and the electric parking brake may not operate.

Problem location and improvement method

Problem location Steering device (control computer for lane tracing assist)
How to improve All vehicles and lane tracing assist control computer programs will be revised to countermeasure specifications.

The location of the problem and how to deal with it are announced in the figure below. (The figure is of the Toyota Noah/Voxy, for which a similar recall was announced on the same day.)

Problem location Others (Display Audio)
How to improve Modify the control program for all vehicles and display audio to countermeasure specifications.

The location of the problem and how to deal with it are announced in the figure below. (The figure is of the Toyota Noah/Voxy, for which a similar recall was announced on the same day.)

Problem location Braking device (control computer for brake actuator)
How to improve Modify the program of the control computer for all vehicles and brake actuators to countermeasure specifications.

The location of the problem and how to deal with it are announced in the figure below. (The figure is of the Toyota Noah/Voxy, for which a similar recall was announced on the same day.)

Target vehicle information

As explained at the beginning, the vehicles that are subject to the recall are those manufactured during the following periods. If your car was produced during this period, please also see the model and chassis number below.

start From March 2, 2022
end June 2, 2022

It is said that the range of chassis numbers that include vehicles subject to recall also includes vehicles that are not subject to recall. For details, please contact the sales company where you purchased the product.

The model, chassis number, production volume, etc. are shown in the table below.

Model Chassis number including the target vehicle Number of target vehicles
ZAA-XEAM10X XEAM10-0001021~
XEAM10-0001051
10 cars
ZAA-YEAM15 YEAM15-0001032~
YEAM15-0001190
82 units

How to check if your vehicle is eligible

If you already know the model and chassis number, you can check if it is affected by the Subaru recall web page.

Search for vehicles subject to information such as recalls

If you are not sure, please check with the following method.

How to check the model and year

Light vehicle inspection
Vehicle inspection certificate (the image is from a light vehicle)

To verify the model and year of your vehicle, you will need to have your vehicle registration.

Confirmation of the model is easy to understand because the item “model” of the vehicle inspection certificate is listed as it is.

On the other hand, the model year corresponds to the item “first registration (inspection) date”.

[I also want to read]What is the year of the car?From how to investigate, to the relationship with tax and vehicle inspection

How to check your chassis number

A chassis number (chassis number) is a unique identification number stamped on the chassis of a car or motorized bicycle.

There are two ways to check the chassis number of the Subaru Solterra that is the target this time. I will explain each one.

Check with vehicle inspection

Vehicle inspection certificate
Source: https://www.toyota.co.jp/

If you have your vehicle registration, you can check the chassis number from there. The position of the image is indicated.

Check the markings on the vehicle body

The chassis number is stamped on the body of the vehicle as well as on the vehicle inspection certificate.

You can read more about chassis numbers in this article.

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